We have provided a list of frequently asked questions below. If one of your questions goes unanswered, please contact us and one of our customer service representatives will get back to you as soon as possible.

What exactly will Director’s View™ help me with? Will it compress my video clips or present them online?

Is the charge for Director’s View™ a one time charge or is it an annual charge?

Do I need to be a technical person (web designer, IT guru) in order to use your software?

How long does it take to build a Director’s View™ theatre? Is there a large learning curve?

What does ftp stand for and why do I need to ftp files?

Do you also host the video files? I currently don't have a website or web hosting provider.

Can you extend Director’s View™ for me? I would like to add functionality or change the user interface.

Is Director’s View™ cross platform (both Mac and PC)?

What exactly will Director’s View™ help me with? Will it compress my video clips or present them online?

Answer:
You can use your Director’s View™ core files to build your theatre and present your video clips online in a professional and customized environment. Director’s View™ does not encode your video files into flash video. You need some way of encoding flash video in order to use Director’s View™.

Is the charge for Director’s View™ a one time charge or is it an annual charge?

The charge for Director’s View™ is a one time charge! Once purchased, you can use Director’s View™ to create as many theatres as you like.

Do I need to be a technical person (web designer, IT guru) in order to use your software?

Absolutely not! Director’s View™ was built for non-technical people who want to professionally present video clips online. If you can enter text in a word processor and upload files to a website, then you can use Director’s View™!

How long does it take to build a Director’s View™ theatre? Is there a large learning curve?

Director’s View™ is simple to use and most customers become proficient at building their own theatres after creating just one or two. Once you learn how to build a theatre, it should only take you 10-15 minutes to compress your video, customize your theatre, and upload it to your site.

What does ftp stand for and why do I need to ftp files?

ftp stands for file transfer protocol, which is a process you will use to upload files to your website. If you own a web design application like Front Page or Dreamweaver, then you already have an ftp program! If not, we recommend two ftp programs that you can inexpensively purchase and use with Director’s View™. Using ftp is simple to learn and will enable you to upload files to your website, delete files on your website, and manage your website directories.

Do you also host the video files? I currently don't have a website or hosting provider yet.

We do not host video files, however, we can recommend top-notch hosting providers that have met our stringent requirements for being a trusted partner.

Can you extend Director’s View™ for me? I would like to add functionality or change the user interface.

Yes, we can extend Director’s View™ to meet your requirements and you can hire us on an hourly basis or project basis. For example, we can develop new functionality or we can build new interface elements based on your project’s specifications. We always look to help our clients push the envelope!

Is Director’s View™ cross platform (both Mac and PC)?

Yes, Director’s View™ is fully tested cross platform and cross browser (for both building and presenting your video clips).